Thursday, February 10, 2011

Scheduled Tasks-->An error has occurred attempting to retrieve taskaccount information

When we have restored the image of one of the servers from the backup theu altiris, the following

error has encountered in scheduled tasks(scheduled tasks stopped working)

"0x8007000d: The data is invalid. An error has occurred attempting to retrieve task account information.


I followed the three step solution to fix it, hope this helps if any one else faces the same issues.

1. Stop the Task Scheduler Service. (use services.msc from run)
2. Delete all files in C:/Documents and Settings/All Users/Application Data/Microsoft/Crypto/RSA/S-1-5-18
3. start the service.


  1. Woked for me, I had to delete my existings tasks first

  2. Thank you! It solved locked tasks problem after moving to other domain. Just great :)